Thank you for choosing codelivly.com. We strive to provide the best products and services to our valued customers. This Refund Policy explains our guidelines regarding refunds for purchases made on our website.
General Refund Policy:
1. All purchases made on CodeLivly.com are considered final and non-refundable. Once a payment has been made, it cannot be refunded unless otherwise stated in this policy.
2. We do not offer refunds for change of mind, preference, or if you have made an incorrect purchase. Therefore, we encourage you to review your order carefully before making a payment.
3. Refunds will only be provided in exceptional circumstances, such as:
- a) If the product or service you received is defective, unusable, or significantly different from what was described on our website.
- b) If there was an error in processing your payment, resulting in duplicate charges or incorrect billing.
Requesting a Refund:
1. If you believe you are eligible for a refund based on the exceptional circumstances mentioned above, please contact our customer support team within [X] days of your purchase, providing relevant details and supporting evidence.
2. We reserve the right to request additional information or documentation to evaluate your refund request.
3. Refunds, if approved, will be issued through the original payment method used for the purchase.
Exclusions:
1. The following situations are not eligible for a refund:
- a) Services that have already been rendered or completed.
- b) Products or services purchased from third-party providers, even if accessed through or integrated with CodeLivly.com.
- c) Issues arising from the use of our products or services in combination with incompatible or unsupported software, hardware, or environments.
Changes to the Refund Policy:
1. CodeLivly.com reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
2. It is your responsibility to review this Refund Policy periodically to stay informed about any updates.
Contact Us:
If you have any questions or concerns regarding this Refund Policy, please contact our customer support team at admin@www.codelivly.com We will be happy to assist you.
Note: This refund policy is provided as a general guide and does not override any mandatory consumer protection laws that may apply in your jurisdiction.