Free includes beginner modules, limited learning paths, quizzes, streaks, and community access—enough to learn fundamentals and decide if cybersecurity is right for you before upgrading.
Help center
Quick answers on plans, billing, certificates, and teams. If you’re stuck, support is one email away.
Free includes beginner modules, limited learning paths, quizzes, streaks, and community access—enough to learn fundamentals and decide if cybersecurity is right for you before upgrading.
Yes. Structured career paths (entry and intermediate) are included with Pro. Senior tracks—red team, blue team, SOC, and cloud security—are coming to Pro.
Two-factor authentication is mandatory for every Codelivly account, including Free. We use it to protect your progress, certificates, and billing on a security learning platform.
Yes. Upgrades apply immediately with prorated billing where applicable. Downgrades take effect at the end of your current billing period—you keep paid access until then.
Cancel anytime—your paid access continues until the end of the current billing period and you won't be charged again. If something looks wrong with a charge, email [email protected] and we'll review it. Organization invoices follow the terms in your agreement.
Major credit and debit cards and PayPal. Annual Organization contracts can pay by invoice—contact [email protected].
Share your referral link from Settings → Referrals. When someone registers with it and buys a plan, you earn 250 referral points plus 200 Rep. Redeem 500 points (about 2 successful referrals) for 1 month of Pro. Rewards are Rep points and Pro subscription time inside Codelivly—not cash.
Certificates are awarded for completing learning paths and career paths that offer one (shown on the path page). Finish every lesson and pass the final exam where the path has one, and the certificate appears under Certificates for download.
Yes. Every certificate you earn—including on free learning paths—carries a unique verification code and public verify URL, so employers and recruiters can confirm completion without contacting support.
Organization is billed per seat per month with a minimum of 5 seats. Add or remove seats as your team grows; billing adjusts on your next invoice cycle.
Create a team from Team workspace → Create team (requires Pro). To join an existing organization, ask your organization admin to send you an invitation—accepting it adds the team workspace to your sidebar.
Check your spam or promotions folder first, then use the resend option on the verification screen. Still nothing after a few minutes? Email [email protected] from the address you registered with and we'll verify you manually.
Can’t find your answer? Email us and a human will get back to you.